Well, I guess you can tell her to stop wanting time off for a death in the family. Or that she can't take more than a couple of hours at the A&E for a badly burned hand. You guess that was OK? You, seriously, guess that was ok? And she came to work next day - on medication. And you find that unacceptable?
The boys work schedule is what is unacceptable. Why are you catering to them and expect the good employee to pick up their slack. Get rid of them and hire someone who is as good as the girl. So they can cover each other. You are expecting too much of one employee to never need time off - for a death or a burned hand or anything else.
Hopefully - she is looking for another job that will treat her better.
Your favour is clearly with the boys and not the 22 year old. She is the backbone of your business and picks up the slack but you are being too hard on her and I suspect she feels undervalued.
It is up to YOU as the manager to train the 16 years olds to do their job and be confident. If they don't shape up fire them and get in people who have experience.
6 days in a year is not a lot of time off. I am sure she did not burn herself on purpose and she is entitled to time off for funeral's etc.
You should also tell the 16 year olds that from now on, they cannot have the same time off. It is putting the rest of your staff under too much strain.
Watch out or you'll lose the 22 year old to another business and be left with two novices.
HR is a mine field and you have to be careful how you approach it. If the time off was for genuine reasons then you cannot punish her for the absences. However you can approach sick leave levels. You ideally need to have a management of attendance for staff so they are aware of a certain number of absences can trigger this off such as 3 incidents in 6 months can mean a verbal warning 4 within 8 months can mean a written warning and 5 within 12 months would result in dismissal. In doing this you are covering your own back but also making her aware of the situation. However be aware that time off for bereavement does not come under sick leave. Everyone is entitled to bereavement leave. If time is booked of in advance (like the two 16 yr olds) then this cannot form part of management of attendance. There are lots of policies on the net so have a look.
Really? you are bending over backwards to accommodate two 16 year olds for football and complaining about a model employee who burnt her hand working for you and showed up the next day? Your priorities are screwed up - you should be firing the two teenagers, not calling the good employee who is covering for your two younger kids on the carpet. You certainly cannot tell her time off is unacceptable without saying the same thing to your other employees.
Most of them seem to be genuine reasons, except for the latest one. However, as an employer, your behavior is not correct. You are being more lenient with some and expecting more with other. This is bound o create resentment in ANYBODY. So you should make sure that you are being fair towards her. AND 6 DAYS LEAVE IN A YEAR IS NOT MUCH!!! If the girls aren't working well, maybe you and her need to take time out and train the two girls. If they make mistake, don't fix their mistakes, ask them to fix it themselves. REMEMBER- ALWAYS REWARD GOOD EMPLOYEES OR YOU ARE GOING TO LOSE THEM
I had a UK catering business and you are out of line here. You are giving too much time off to the 16 year old kids. No wonder the lady is having time off as well.
You have to treat your staff ALL the same.
Might be best if you sack the lot of them and employ staff who do not want time off.
UK
A lot of part time employees have 2-3 jobs so they may be working at other locations. I only have one part time job. I spend most of my time looking for another part time job or doing house work. I don't have kids and I don't go to school.
6 days off in a year isn't really a lot of time off when you think about it, unless she only works a few hrs a week, she shouldn't be taking days off, she should be scheduling other activities around her work schedule.
If you don't want her working for you any more then you should fire her and get some on that really wants to be there and work for you. If you really want her to work for you then you should have a talk with her about her time off but keep in mind workers do have a right to time off when they need it.
Hire a mature person who NEEDS a job. Never hire someone who WANTS a job. There will be a big difference in attendance and performance with someone who needs a job. Get rid of all of them and only keep 1 student.
I would get rid of the boys. Of course she's upset, they get off whenever they want and she has to pick up their slack. She isn't getting treated the same. <
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